How can we help?
Short answers about accounts, games, your data and taking a break. Still need help? Send us a message or email [email protected].
Accounts
An account is optional, since games open without one. If you have one, log in with your email and password or press “Continue with Google”. Forgotten your password? Request a reset link, which stays valid for one hour. Accounts created with Google have no password, so use the Google button. After five incorrect passwords in a row, password log-in is paused for 15 minutes.
A game won’t load
Press “Reload” under the player, check your connection, and make sure nothing in your browser is blocking the frame. Still stuck? Tell us which game it was and which browser you use.
Credits are make-believe and stay inside each game, so there is nothing to refund, buy, sell or cash out.
Your data
You can delete your account yourself at any time from My account. To see or correct what we hold, make a privacy request from your account email address. The Privacy Policy lists everything we store.
Taking a break
Want some time away? Ask us to pause your account, or restrict or close it, writing from the email address we hold. Every page carries a clock, and you’ll get a reminder each hour.
We are not a crisis or counselling service. For free, confidential support with gambling concerns, see Responsible Gaming.